All Good Things Must Come To An End

As you all know, I have been doing WordPress plugins and supporting it for the past 6 years. These 6 years of my life, I have been through my polytechnic education, my national service as well as my university education.

I just graduated from university in December 2009 and have been looking for full-time jobs. I am offered a full-time job and will be starting work on 1st February 2010.

I regret to say that I am NOT ABLE to provide support for my plugins anymore due to my full-time job commitment. I will leave this forum open and let the community help one another.

However, I WILL still update my plugins whenever I can and you still can report bugs to me via email and I will try to fix it.

Author Topic: Register users can't download "Registerd Users Only" files  (Read 3127 times)

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Offline eisGeist

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Hello Lester,

first of all, thank you for your plug-in. At this time is the more flexible download manager I've been able to find allowing to set categories and user level permissions.

The URL of the website is: www.fisps-fvg.it
It is running on: Wordpress 3.0.1.
The theme is: Twenty Ten.
Dowload-manager: Version 1.50

I'm trying to use the categories to split the downloads in different download pages and "Allowed To Download:" setting to manage privileges.

The issue I'm running in is -as I say in the subject- "Register users can't download <<Registerd Users Only>> files".
In this page:

    http://www.fisps-fvg.it/?page_id=848

I tried to inserted the tag:

    [download id="12,13"]

or the tag:

    [page_download category="2"]

but either way the registered users view a page with no item to download and the message:

    Not Found - Apologies, but the page you requested...

Editors user only have those two files listed; Contributor and Author users can't.

Do you need more information on this matter?
Just let me know which one and I'll let you know.

Best regards and thank you in advance.

    -- eisGeist.

Offline GaMerZ

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Re: Register users can't download "Registerd Users Only" files
« Reply #1 on: 24 October 2010, 13:44 »
How about you insert the tag into the post? I don't see why there is no file found. The error it is displaying looks like it is coming from WordPress instead.

++ lesterchan.net - Lester Chan's Website

I regret to say that I am not able to provide support for my plugins anymore due to my full-time job commitment. I will leave this forum open and let the community help one another.

Offline eisGeist

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Re: Register users can't download "Registerd Users Only" files
« Reply #2 on: 24 October 2010, 17:17 »
How about you insert the tag into the post?

I hope I understood your question the right way.
The post is composed this two way:

Code: [Select]
In quest'area sono disponibili i file riservati agli utenti registrati

[download id="12,13"]

or

Code: [Select]
In quest'area sono disponibili i file riservati agli utenti registrati

[page_download category="2"]

In either of them I get the error message. It changes only if the page is loaded by a user with "Editors" privileges.

Offline GaMerZ

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Re: Register users can't download "Registerd Users Only" files
« Reply #3 on: 24 October 2010, 23:51 »
You mean that page is composed in this 2 ways? Because from the looks of it, WordPress is throwing a "not found" error before WP-DownloadManager has the chance to parse it. How about putting that download shortcode into existing pages to test to see if it works first.

++ lesterchan.net - Lester Chan's Website

I regret to say that I am not able to provide support for my plugins anymore due to my full-time job commitment. I will leave this forum open and let the community help one another.

Offline eisGeist

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Re: Register users can't download "Registerd Users Only" files
« Reply #4 on: 25 October 2010, 06:52 »
You mean that page is composed in this 2 ways?
No, I was meaning that I tried in both ways one at a time and either of them gave me the same result.

Because from the looks of it, WordPress is throwing a "not found" error before WP-DownloadManager has the chance to parse it. How about putting that download shortcode into existing pages to test to see if it works first.
I did a quick test and it seems you are right. I'll dig a little more this evening.

What let you think it was a Wordpress fault?

Best regards,

    -- eisGeist.

Offline GaMerZ

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Re: Register users can't download "Registerd Users Only" files
« Reply #5 on: 25 October 2010, 08:39 »
It is because the 404 error comes from WordPress as WP-DownloadManager does not have any inside that does that. The most it does not display the content and you will get a blank page and not 404.

++ lesterchan.net - Lester Chan's Website

I regret to say that I am not able to provide support for my plugins anymore due to my full-time job commitment. I will leave this forum open and let the community help one another.

Offline eisGeist

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Re: Register users can't download "Registerd Users Only" files
« Reply #6 on: 25 October 2010, 20:54 »
It is because the 404 error comes from WordPress as WP-DownloadManager does not have any inside that does that. The most it does not display the content and you will get a blank page and not 404.

Eureka! I would say this, if I'm allowed to...  ;)

It wasn't a 404 error but a "private" page. I thought that a "private" page would be accessible to *ALL* and only registered user, but this is not true.

As a matter of fact, that page marked as "private" is accessible only by "Editor" and "Administrator" users. Maybe there is an option, a trigger, to change this setting, I'll look for it.

Right now if a visitor is not logged-in and loads the page, he will see all the listing of available files but the links will not be active until he logs in.

Lester, many thanks again for your time, help and suggestion!

Hope you'll keep this plug-in alive.

Best regards,

    -- eisGeist

Offline GaMerZ

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Re: Register users can't download "Registerd Users Only" files
« Reply #7 on: 26 October 2010, 00:11 »
Cool Mystery solved =)

++ lesterchan.net - Lester Chan's Website

I regret to say that I am not able to provide support for my plugins anymore due to my full-time job commitment. I will leave this forum open and let the community help one another.